Vendor Manager

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe. 

Join our client's team, where you'll play a key role in managing the full lifecycle of technology vendors within the Chief Information Office of one of the world's leading global financial institutions. Your contribution will help deliver high-impact solutions in technology operations – vendor governance and commercial management at enterprise scale, built on best-practice standards.

You'll step in as a Vendor Manager, working closely with Procurement, Finance, Risk functions, and senior technology and business stakeholders to ensure the smooth operation of the Vendor Management Office (VMO). Your role will be central to delivering consistent vendor governance, performance management, and strong contract outcomes throughout the entire vendor lifecycle – from selection through to renewal or exit – not just execution.

Sounds like your kind of challenge? 

• Maintaining reports and MI to support vendor contract and renewal planning; managing the renewal pipeline with sufficient lead time to scrutinise, renegotiate, or make changes
• Reviewing existing contracts to assess SLAs and T&Cs, ensuring vendor service meets requirements and contracts accurately represent GCIO's needs; facilitating contract approvals
• Supporting Procurement with commercial negotiation, assessment, and deal structuring; providing third-party requirements to Procurement
• Owning the administration of the vendor financial management process: raising purchase orders post-ITCM approvals, receipting goods and services, managing Third Party Spend (TPS) approval process, raising PSRs, and managing procurement workflows
• Creating reports and dashboards for critical financial processes; updating forecasts and managing budget, funding, and workforce requirements; identifying process improvement opportunities
• Analysing vendor performance against SLAs; arranging and facilitating vendor governance forums, ensuring materials are prepared and follow-up actions delivered
• Overseeing Third-Party Engagement Management (TPEM) tasks, vendor performance tracking, and all associated risk management activities
• Identifying contractual improvement areas and negotiating contract amendments with vendors; producing follow-up reporting and communications materials

Note: Detailed project information will be shared during the recruitment process. 

Must have:

• Proven track record in a technology vendor management role within the financial services industry, preferably within a multinational bank
• Financial and commercial awareness: budget management, forecasting, purchase order processes, and cost management
• Demonstrable experience driving vendor performance, delivering service improvement plans, and managing vendors across all contract types (T&M, Managed Services, hardware, software)
• Experience operating within a complex matrix environment with multiple stakeholder groups (Finance, Procurement, Risk, Business, Technology)
• Strong analytical and problem-solving skills: ability to synthesise complex information and make data-driven decisions
• Understanding of technology operational management requirements for banks and awareness of the regulatory, competitive, and market environment
• Highly organised with the ability to manage a large volume of concurrent tasks

Nice to have:

• Knowledge of Third-Party Engagement Management (TPEM) frameworks and associated risk management processes
• Experience with IT cost management (ITCM) and TPS approval processes
• Understanding of large global bank structures, strategies, and governance processes
• Experience with procurement tools and vendor management dashboards/MI reporting

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference. 

Submit your application! We look forward to reviewing your profile 😊 

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