Production Engineering Specialist

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.

We are looking for a Production Engineering Specialist to join our client's team in the Payments IT department. The team is responsible for the technical operations of Global Payments Execution, Messaging & Orchestration and Sanctions & Investigation services.

Operating under Site Reliability Engineering principles in a mission-critical environment, the team works across a wide range of technologies – from vendor solutions to in-house developed microservices. The main business drivers are service availability and platform stability in the rapidly evolving real-time payments landscape.

Sounds like your kind of challenge?

#LI - Hybrid: 2x/week from the office in Kraków

What you'll be doing

Provide day-to-day Production Support, including incident resolution and post-resolution problem management.
Perform root cause analysis for major system issues.
Install software releases from vendors and implement locally developed solutions (Shell, Java, Bash, Python).
Support various testing activities related to new implementations.
Collaborate with global stakeholders across multiple locations.
Review, design, and re-engineer processes using new technologies to improve performance.
Drive service capability enhancements and process improvements.
Analyze architecture using appropriate tools and validate implementation and testing results.
Perform data analysis and reconciliation to support root cause analysis.
Contribute effectively to team objectives, sometimes supporting, sometimes leading activities.

Note: Detailed project information will be shared during the recruitment process.

What you get in return

Flexible cooperation model – choose the form that suits you best
(B2B, employment contract, etc.)
Hybrid work setup – Hybrid: 2x/week from the office in Kraków
Collaborative team culture – work alongside experienced professionals eager to share knowledge
Continuous development – access to training platforms and growth opportunities
Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
High quality equipment – laptop and essential software provided

Who we're looking for

3+ years' experience in SQL/PL-SQL and Linux.
2+ years' experience with Kubernetes.
Strong understanding of Oracle database architecture.
Scripting experience (Bash and at least one from: Python, Java) for automation.
Knowledge of monitoring systems and performance tuning.
Fluency in English (spoken & written).
Strong analytical and troubleshooting skills.
Ability to work under pressure and prioritize effectively.

Nice to have

Experience with AppDynamics, Splunk, Puppet/Ansible.
Knowledge of payments industry.
Experience in Agile/DevOps environment and production support.

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Ready to take the next step?

Submit your application! We look forward to reviewing your profile 😊

Know someone who might be a great fit?
Feel free to share this opportunity using the referral link: Mindbox Referrals System