Production Engineering Specialist

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.

Join our client’s team as a Production Engineering Specialist!
Are you passionate about production support, site reliability, and mission-critical environments? We are looking for an experienced Production Engineering Specialist to join our Global Payments IT department, ensuring stability, automation, and continuous improvement of complex payment systems.

Sounds like your kind of challenge?

#LI- Hybrid – 8 days a month from the office in Kraków

What you'll be doing

Provide end-to-end production support, including incident resolution and post-resolution problem management.
Install new software releases and implement in-house developed solutions (Shell scripts, Java, Python, Bash).
Support testing activities for new implementations.
Collaborate with global stakeholders to enhance operational efficiency.
Review, re-engineer, and automate processes to improve system performance and resilience.
Design and deliver service offerings, process improvements, and architecture evaluations.
Perform data analysis, reconcile anomalies, and assist with root cause investigations.
Contribute to Agile/DevOps adoption and continuous integration/deployment practices.

Note: Detailed project information will be shared during the recruitment process.

What you get in return

Flexible cooperation model – choose the form that suits you best
(B2B, employment contract, etc.)
Hybrid work setup – 8 days a month from the office in Kraków
Collaborative team culture – work alongside experienced professionals eager to share knowledge
Continuous development – access to training platforms and growth opportunities
Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
High quality equipment – laptop and essential software provided

Who we're looking for

Technical Skills:
- Expertise in Oracle (SQL, PL/SQL) and solid understanding of database architecture.
- Experience with Linux, Kubernetes, and shell scripting (Bash, Python, or Java).
- Familiarity with monitoring & performance tools such as AppDynamics and Splunk.
Experience:
- Proven background in production support and troubleshooting complex environments.
- Knowledge of system monitoring, performance tuning, and CI/CD pipelines.
Soft Skills:
- Strong analytical mindset, problem-solving ability, and triage capability under pressure.
- Excellent spoken and written English communication skills in a global setting.
Optional:
- Knowledge of Payments industry and experience with Ansible/Puppet or similar tools.

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Ready to take the next step?

Submit your application! We look forward to reviewing your profile 😊

Know someone who might be a great fit?
Feel free to share this opportunity using the referral link: Mindbox Referrals System